1.  Acceptance The Use Of Hair Love LLC Terms and Conditions

Your access to and use of Hairlove.com is subject exclusively to the Terms and Conditions.  You will not use the website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the website.

 

  1. Money Back Guarantee and Product Refund

If at any time, within 1 year of your most recent order, you are dissatisfied with the product, contact our customer service team at 1-800-406-5799 or email us at support@hairlove.com to request your refund. Product refunds are limited to the most recent purchase and are limited to a maximum of the purchase price of your most recent shipment. If you purchase multiple quantities of the same product only one of those items can be opened for the entire purchase order to be eligible for a full refund. If our warehouse receives multiple quantities of the same product that are opened or the seals have been tampered with, you will only be refunded for one opened item and any other items who’s seals remain intact.  For example, if you purchase a 3 month supply of Hair Love, open all 3 bottles and return them, only one of the three bottles is eligible for a refund and only ⅓ of your order total will be refunded. Shipping and Handling costs are non-refundable.

All refunds are processed upon receipt of unused product. Please include your full name and order number with all refund requests. Wholesale orders are not eligible for the money back guarantee.

 

  1. Product Disclaimer

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

I understand the information on this Web site or in emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.

I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that Hair Love’s Formula is not intended or to be used to treat any type of medical condition.

 

  1. Change of Use

Hair Love LLC reserves the right to:

  1.  Change or remove (temporarily or permanently) the website or any part of it without notice and you confirm that hairlove llc shall not be liable to you for any such change or removal and.
  1.  Change these Terms and Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change.   

 

  1. Links to Third Party Website

Hair Love LLC website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

 

  1. Copyright

    6.1 All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Hair Love llc or otherwise used by Hair Love llc as permitted by law.

    6.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

 

  1. Disclaimers and Limitation of Liability

    7.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

     7.2 To the extent permitted by law, Hair Love LLC will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

     7.3 Hair Love LLC makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

     7.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Hair Love LLC for death or personal injury as a result of the negligence of Hair Love LLC or that of its employees or agents.

 

  1. Indemnity

You agree to indemnify and hold Hair Love LLC and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Hair Love LLC arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

 

  1. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

 

  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

For any further information please email support@hairlove.com

 

  1. Subscription programs

 

If you are placing an order online as part of one of our subscription programs (“Program”), you will receive a 30 day supply of Hair Love and be charged $47 each month. Your membership in the Program will remain in effect until you cancel. You will then continue to receive a fresh 30-day supply of Hair Love about every 30 days for as long as you stay a member of our discounted Subscription Program. To cancel future shipments in the Subscription Program, you must email support@hairlove.com  or call us at 1-800-406-5799 at least 1 day prior to the date that your next monthly delivery ships.

 

SUBSCRIPTION PROGRAM CUSTOMERS:

Your membership in the program will remain in effect until you cancel by following the cancellation instructions below. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AND THE CARD OR APPLICABLE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT IN OUR PROGRAM WILL BE CHARGED AT THE TIME OF EACH SHIPMENT. If you wish to cancel your participation in one of our subscription replenishment programs, you may do so by contacting customer service at 1-800-406-5799 or by emailing support@hairlove.com.

 

By proceeding with your purchase, you acknowledge and agree that Hair Love LLC will not obtain additional authorization from you for each future installment of the $47 subscription program that will be charged to the payment card you provided initially. In addition, you do not hold Hair Love LLC responsible for any overdraft charges or fees which you might incur during the ongoing Subscription Program.

 

We may, in our sole discretion, terminate your membership in the Program at any time without notice to you. We reserve the right to refuse or discontinue the supply of Hair Love to any user at any time in our sole discretion. You must provide current, complete, and accurate information for your billing account. You are responsible for ensuring this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (for example, for loss or theft). Changes to such information can be made by calling a customer service representative at 1-800-406-5799 or emailing support@hairlove.com.

 

  1. Return Policy

 

Hair Love, LLC retains a 1 year Satisfaction Guarantee on your most recent purchase. If you, the buyer, are unhappy with the product for any reason – even if you’ve used the full supply – you can return the empty bottle for a full refund of the purchase price minus shipping and processing charges. To obtain your refund, you must do the following:

 

All returns must include the same information used when when the order was placed, including, your full name, full shipping address, phone number, email address and order number.  Our shipping department is NOT allowed to accept any packages without this information. Returns must be shipped to the address below with ATTN: Hairlove Return.

 

Attn: Hair Love Return

2260 S. Cole Road Suite 110

Boise, ID 83709 United States

 

If you return a package, we recommend that you get proof of shipment. Upon receipt of your returned product with your full order details (listed above), a refund will be issued to your credit card. Please allow one or two billing cycles for the return to be posted to your account, depending on your financial institution.

 

Note Hair Love, LLC reserves the right to deny returns for abuse of its return policy. Any customer found to return more than one bottle of the same product for a refund in any six (6) month period shall be deemed an abuse and Hair Love, LLC reserves the right to deny/cancel any future shipments or returns to and from any individual or shipping address.

 

  1. Descriptor

Hair Love is the Descriptor and will show on your bank statements.

 

  1. Contact Us

Phone: 1-800-406-5799

Email: support@hairlove.com