Terms & Conditions

Terms & Conditions

1.  Acceptance The Use Of Hair Love LLC Terms and Conditions

Your access to and use of Hairlove.com is subject exclusively to the Terms and Conditions.  You will not use the website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the website.


  1. Money Back Guarantee and Product Refund

If at any time, within 1 year of your most recent order, you are dissatisfied with the product, contact our customer service team by email at support@hairlove.com to request your refund. Product refunds are limited to the most recent purchase and are limited to a maximum of the purchase price of your most recent shipment. Shipping and Handling costs are non-refundable.

All refunds are processed upon receipt of unused product. Please include your full name and order number with all refund requests. Wholesale orders are not eligible for the money back guarantee.


  1. Product Disclaimer

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

I understand the information on this Web site or in emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.

I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that Hair Love's Formula is not intended or to be used to treat any type of medical condition.


  1. Change of Use

Hair Love LLC reserves the right to:

  1.   Change or remove (temporarily or permanently) the website or any part of it without notice and you confirm that hairlove llc shall not be liable to you for any such change or removal and.
  1.   Change these Terms and Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change.   

  1. Links to Third Party Website

Hair Love LLC website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.



  1. Copyright

     6.1  All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Hair Love llc or otherwise used by Hair Love llc as permitted by law.

     6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.


  1. Disclaimers and Limitation of Liability

     7.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

      7.2  To the extent permitted by law, Hair Love LLC will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

      7.3 Hair Love LLC makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

      7.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Hair Love LLC for death or personal injury as a result of the negligence of Hair Love LLC or that of its employees or agents.


  1. Indemnity

You agree to indemnify and hold Hair Love LLC and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Hair Love LLC arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


  1. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

For any further information please email support@hairlove.com


  1. Subscription programs 

If you are placing an order online as part of one of our subscription programs ("Program") aka “subscribe and save” you will receive your initial Hair Love order and you will continue in our Subscription Program as outlined on the product page for the selected product(s). Your membership in the Program will remain in effect until you cancel it. To cancel future shipments in the Subscription Program, you must email support@hairlove.com  at least 1 day prior to the date that your next monthly delivery ships.


Your membership in the program will remain in effect until you cancel by following the cancellation instructions below. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AND THE CARD OR APPLICABLE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT IN OUR PROGRAM WILL BE CHARGED AT THE TIME OF EACH SHIPMENT. If you wish to cancel your participation in one of our subscription replenishment programs, you may do so by contacting customer service by emailing support@hairlove.com.


By proceeding with your purchase, you acknowledge and agree that Hair Love LLC will not obtain additional authorization from you for each future installment of the subscription program that will be charged to the payment card you provided initially. In addition, you do not hold Hair Love LLC responsible for any overdraft charges or fees which you might incur during the ongoing Subscription Program.


We may, in our sole discretion, terminate your membership in the Program at any time without notice to you. We reserve the right to refuse or discontinue the supply of Hair Love to any user at any time in our sole discretion. You must provide current, complete, and accurate information for your billing account. You are responsible for ensuring this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (for example, for loss or theft). Changes to such information can be made by emailing support@hairlove.com.


  1. Return Policy 

Hair Love, LLC retains a 1 year Satisfaction Guarantee on your most recent purchase. If you, the buyer, are unhappy with the product for any reason - even if you've used the full supply - you can return the empty bottle for a full refund of the purchase price minus shipping and processing charges. To obtain your refund, you must do the following: 


All returns must include the same information used when the order was placed, including, your full name, full shipping address, phone number, email address and order number.  Our shipping department is NOT allowed to accept any packages without this information.  Returns must be shipped to the address below with 


ATTN: Hairlove Return.

Hair Love

PO Box 1882 

Boise, ID 83702 United States 



If you return a package, we recommend that you get proof of shipment. Upon receipt of your returned product with your full order details (listed above), a refund will be issued to your credit card. Please allow one or two billing cycles for the return to be posted to your account, depending on your financial institution.


Note Hair Love, LLC reserves the right to deny returns for abuse of its return policy. Any customer found to return more than one bottle of the same product for a refund in any six (6) month period shall be deemed an abuse and Hair Love, LLC reserves the right to deny/cancel any future shipments or returns to and from any individual or shipping address.



  • Privacy Policy

  • What information do we collect?

  • We collect no information about your browsing activities aside from your IP address to monitor website visitors and promise never to share these details with anyone. The information we collect is purely to monitor website analytics and improve the quality of information provided on this website.Clicking certain links on this site will place a browser tracking cookie on your computer. Despite sounding invasive, we promise that this doesn’t disclose any of your private information to us or anyone associated with this website outside of Google Analytics.We are also required to state that by clicking certain links on this website and agreeing to purchase the products that we recommend, you will be providing us with a commission. This basically means that a percentage of the profits made by the vendor when you purchase the product, will be given to us as a reward for referring you to them. This does not affect your rights or increase the price of the product in question in any way.

  • What do we use your information for?
  • -Any of the information we collect from you may be used in one of the following ways:

    -To personalize your experience: your information helps us to better respond to your individual needs.

    -To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.

    -To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.

    -To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

    -To send periodic emails:The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

  • How do we protect your information?
  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

  • Do we use cookies?
  • Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain informationWe use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  • Do we disclose any information to outside parties?
  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

  • Third party links
  • Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  • California Online Privacy Protection Act Compliance
  • Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.


  • Childrens Online Privacy Protection Act Compliance
  • We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

  • INDEMNIFICATION
  • YOU AGREE TO INDEMNIFY THIS SITE OWNER, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PARTNERS AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF OUR SERVICES OR IN CONNECTION WITH THE WEB SITE OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.

  • Your Consent
  • By using our site, you consent to our privacy policy.

  • Changes to our Privacy Policy
  • If we decide to change our privacy policy, we will post those changes on this page.

  • Contacting Us
  • If there are any questions regarding this privacy policy you may contact us using the information below.

    Hair Love LLC

    1775 W. State St. # 369 

    Boise, ID 83702

    Email: support@hairlove.com